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Placing an Order
Ouestions and Answers

Q. I want to place an order but I do not see an order page.
A. There is no order page. We want to make sure the item you want is in stock.
Please email and let us know what you are interested in.

Q. Do you have a catalog?
A. No, our inventory and varied products can change from week to week. Our main product line is shown on our website index page. Click “Home” below.

Q. Do you accept credit cards?
A. Yes, through PayPal only. Information on PayPal can be viewed at:

Q. Can I give you a credit card number over the phone?
A. No, we do not have a credit card “merchant” account.

Q. Can I pay by check by phone?
A. No, we are not set up for check by phone payments.

Q. Do you accept checks or money orders?
A. Yes, we accept personal or business checks, money orders and certified checks

Q. If I send a check or money order will the item I want still be in stock when my payment arrives?
A. Yes, when you are sending payment we will put the item aside for you.

Q. How do you ship products?
A. We ship priority mail through the postal service in the U.S.
International shipping is done through the postal service and types shipping methods can vary.

Q. How long will it take for my package to arrive?
A. Priority mail will usually take 2 to 3 days.

Q. Can you send my package by UPS?
A. No, with the exception of the package being too large or heavy to be accepted by the post office.

Q. I emailed you and did not receive an answer.
A. We answer emails as soon as possible.
However due to the increased viruses attached to emails we will not open a message with an attachment and a blank subject box.

Q. Do you have a store?
A. No, our business is conducted through the Internet, auctions and we set up vendor space at varied shows.

Q. How long have you been in business?
A. Dave started selling antique reproductions in 1973.
Our product website was created in 1996.
We incorporated the business name in June 1998.
In 2000 we were invited to join the Better Business Bureau

Touch of Grey, Inc.
Grateful Dead Merchandise - Limited Edition Collectibles and Other Cool Stuff
2601 South Twenty Sixth Street
Fort Pierce, Florida 34981
(772) 466-5713

Privacy Policy
We will never share your personal information with anyone else. Our sole purpose is to deal with you one on one and we will only use your email address, phone number, etc. for that means. We will not sell or share your private information with others for any purpose.

Return Policy
We understand that internet shopping restricts the ability to examine your purchase before commitment. We allow 30 days to return any product that you are not pleased with for a full refund, as long as it is returned in resalable condition.
Shipping charges cannot be reimbursed.