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Touch of Grey, Inc.

How To Order Products
From Our Websites


ORDERS
We do not have printed catalogs or a check out system on our websites.
Our inventory changes by the day.

When you find something you are interested in please contact us to see if the item is in stock. If you decide to order we will reserve the item for you until your payment arrives.
If the item is not in stock and still available we will give you a time frame (if known) and contact you as soon as the item is in stock.

RESERVATIONS
A number of our products are very limited editions. You may make a reservation at any time. Advance payments on reservations are not required but you may pay for them in advance if you wish.
When we receive the items you have reserved you will be notified. At that time we will expect to receive your payment within two weeks (10 business days) unless other arrangements have been made.
If you do not return our email or phone call within the two weeks we reserve the right to sell the item to another individual.

PAYMENTS
We accept Money Orders, Personal, Business, Cashiers checks or payments through PayPal.
International payments: Postal Money Order
International Money Order or Checks.
Please Note: Checks must be drawn from a U.S. bank.


CONTACT
Contact us through Email.
Please make sure the "subject" box of your email contains a header for the subject of the email. Due to all the spam on the internet we do not open emails containing attachments.

PRIVACY POLICY
We will never share your personal information with anyone else. Our sole purpose is to deal with you one on one and we will only use your email address, phone number, etc. for that means. We will not sell or share your private information with others for any purpose.


SHIPPING
In the United States, itís territories and military APO / FPO addresses we use Priority Mail through the U.S. Postal System. Priority Mail usually takes 2 to 3 days for your package to arrive.
This 2 to 3 days time frame is not guaranteed.

We ship all our packages with Delivery Confirmation. This is a tracking method with information on the day and time the package was delivered to the address. You DO NOT need to be at home to sign for the package.

Please inform us if you would like your merchandise to be insured. We will calculate the USPS insurance rate for the dollar amount requested and add that to your total.

International shipping is determined by location and your countries restrictions. We will supply you with the varied USPS shipping methods available.

RETURN POLICY
We understand that internet shopping restricts the ability to examine your purchase before commitment. We allow 30 days to return any product that you are not pleased with for a full refund, as long as it is returned in resalable condition.
Shipping charges cannot be reimbursed.


Touch of Grey, Inc.

Touch of Grey, Inc. operates the following Domain Named Websites.
www.touchofgrey.net
www.coolcane.com
www.nomuggles.net
www.brighterdaze.net


© Touch of Grey, Inc.